MercuryMilan Hybrid2011Overview/mercury/milan-hybrid/2011/base/

2011 Mercury Milan Hybrid

Factory specifications, fluid capacities, torque values, EPA fuel economy and the federal safety record for the 2011 Milan Hybrid.

Body PASSENGER CARTransmission Automatic (variable gear ratios)

The 2011 Mercury Milan Hybrid is a passenger‑car hybrid equipped with a continuously variable automatic transmission and a 5.3‑quart, 5W‑20 API oil system. Its EPA fuel‑economy ratings of 41 city, 35 highway and 38 combined mpg stand out among midsize hybrids of the era. Owner reports total 188 complaints, with steering emerging as the most frequent concern, and the model carries nine recalls. That complaint volume and recall count place the 2011 Milan Hybrid in a middling reliability tier, indicating buyers should verify recall completion and monitor steering components.

Model year20112010

Quick specs

Fluid capacities, tune-up values and fuel economy at a glance.

Engine oil capacity5.3 qtOEM · verified
Engine oil type5W-20 APIOEM · verified
Lug nut torque100 ft-lbsOEM · verified
EPA fuel economy41/35/38 mpgEPA · verified

Fitment & sizes

Replacement part sizes and factory part numbers — battery, bulbs, filters and belts.

From the factory this vehicle uses a BCI 96R · 500 CCA battery. Each part links to every other vehicle that shares it, so a part you already stock may fit more of your fleet than you'd expect.

Battery groupBCI 96R · 500 CCAOEM · verified

Full specifications

Engine, drivetrain, dimensions and economy.

Engine & drivetrain NHTSA vPIC

TransmissionAutomatic (variable gear ratios)

Ratings & economy EPA / vPIC

EPA city / highway / combined41 / 35 / 38 mpg
DrivetrainFront-Wheel Drive
Passenger volume101 cu ft
Cargo volume16 cu ft
Recommended fuelRegular Gasoline

Service quick specs OEM factory data

Capacities, torques and tune-up values from the factory service manual.

This engine holds 5.3 qt of 5W-20 API engine oil, DOT 3 brake fluid. Torque lug nuts to 100 ft-lbs. The firing order is 1-4-2-5-3-6. Note the cylinder-head bolts finish on a torque angle (torque-to-yield) — they stretch permanently and should be replaced, not reused, during any head service.

Lubricants & capacities

Automatic Transmission FluidFord Mercon LV
Automatic Transmission Fluid Capacity5.0-6.0
Brake FluidDOT 3
Engine Oil5W-20 · API
Engine Oil Capacity5.3 qt
Engine Oil5W-20 · API
Engine Oil Capacity6.0 qt
Manual Transmission Fluid75W-90 · GL-4

Engine torques

Camshaft Bearing/Carrier Cap Bolts or Studs7.4 ft-lbs
Engine Flywheel Bolts59 ft-lbs
Intake Manifold to Engine Bolts13 ft-lbs
Exhaust Manifold to Cylinder Head Bolts35 ft-lbs
Intake Manifold to Engine BoltsLower: 7.4 ft-lbs
Oil Pump to Cylinder BLock Bolts/Studs7 ft-lbs

Chassis torques

Lug Nuts100 ft-lbs
Transfer Case Fill Plug14.75 ft-lbs
Front Wheel Hub185 ft-lbs
Rear Wheel Hub189 ft-lbs
Front Wheel Hub185 ft-lbs

Ignition

Cylinder Firing Order1-3-4-2
Cylinder Firing Order1-4-2-5-3-6
Spark Plug ManufacturerMotorcraft

Battery & A/C

RefrigerantR134a
Refrigerant Capacity1.38 lbs
Oil GroupPAG
Oil Type46
Oil Capacity6.00; Hybrid, 4.40. oz
RefrigerantR134a
Refrigerant Capacity1.38 lbs
Oil TypeYN-32

Service checks

Pressure Test18 psi
Radiator Cap Pressure Relief13-18 psi
Thermostat Opening Temperature176-183 °F
Pressure Test18 psi
Radiator Cap Pressure Relief13-18 psi
Thermostat Opening Temperature176-183 °F
RPM55-58 @ Idle rpm
Key ON Engine OFF (KOEO)55.0-58.0

Brakes

Torque Caliper to Bracket19 ft-lbs
Torque to Knuckle52 ft-lbs
Brake ApplicationWITH FN3 (16 inch) CALIPER PR NOS. 1LH/1ZG
Torque Caliper to Bracket20 ft-lbs
Torque to Knuckle66 ft-lbs
Minimum Pad ThicknessFront: 0.118; Rear: 0.118 in
Rotor Runout Limit0.002 in
Rotor Discard at or Under0.314 in

Multi-step torque procedures OEM · verified

Connecting Rod (Large End) Bearings — tightening sequence 1 stages
117 ft. lbs., Step 2: 3217 ft. lbs
Crankshaft Pulley and/or Damper Bolts — tightening sequence 1 stages
174 ft. lbs., step 2: 9074 ft. lbs
Crankshaft Pulley and/or Damper Bolts — tightening sequence 1 stages
189 ft. lbs., step 2: loosen 1 turn, step 3: 37 ft. lbs., step 4: 9089 ft. lbs
Cylinder Head — tightening sequence 5 stages
1Tighten in sequence shown 3.7 ft. lbs.3.7 ft. lbs
2Tighten in sequence shown 11 ft. lbs.11 ft. lbs
3Tighten in sequence shown 33 ft. lbs.33 ft. lbs
490 degrees90 degrees
590 degrees; Do not re-use old bolts.90 degrees
Cylinder Head — tightening sequence 5 stages
1Tighten in sequence shown 3 ft. lbs.3 ft. lbs
2Tighten in sequence shown 11 ft. lbs.11 ft. lbs
3Tighten in sequence shown 33 ft. lbs.33 ft. lbs
490 degrees90 degrees
590 degrees; New bolts must be used. Lubricate bolts with clean engine oil before installation. A 2-3 mm bead of a suitable sealer must be placed on the block and head side of head gasket at the cam housing joint.90 degrees
Cylinder Head — tightening sequence 6 stages
130 ft. lbs.30 ft. lbs
290 degrees90 degrees
3loosen one full turn
430 ft. lbs.30 ft. lbs
590 degrees90 degrees
690 degrees; Do not re-use old bolts.90 degrees
Main Bearings — tightening sequence 1 stages
1Bolts 1-818 ft. lbs

Factory maintenance schedule OEM · verified

Normal service, condensed from the factory interval matrix.

Under the factory schedule, replace the spark plugs every 100,000 mi; coolant every 50,000 mi. The big-interval services (every 50,000 mi for coolant, and the transmission fluid) are the ones owners most often skip — on a lower-mileage example, assume the original fluids are still in it and check them first.

At 10,000 miCabin Air Filter (inspect)
Every 10,000 miBrake System (inspect) · CV Joint Boot (inspect) · Cabin Air Filter (inspect) · Driveshaft (inspect) · Driveshaft U-Joint (inspect) · Engine Coolant System (inspect fluid level)
Every 20,000 miAccessory Drive Belt (inspect) · Cabin Air Filter (replace) · Cabin Air Filter (inspect)
Every 30,000 miEngine Air Filter Element (replace) · Temperature Controlled Seat Air Filter (replace)
Every 50,000 miEngine Coolant System (drain, flush & refill)
At 100,000 miAccessory Drive Belt (inspect) · Engine Coolant System (drain, flush & refill)
Every 100,000 miSpark Plugs (replace)
At 150,000 miDrive Axle Assembly (drain & refill) · Drive Belt (replace) · Transmission Fluid & Filter (replace)

Reliability & federal safety record

Owner-reported issues, recalls, investigations and service bulletins on record with NHTSA — an unfiltered look at what owners actually experience.

Owner complaints about the 2011 Mercury Milan Hybrid dominate in one area — the steering, 68 of 188 reports (36%), well ahead of the next concern. None of this vehicle's 9 recall campaigns target the steering, so those reports read as owner-reported wear-and-tear rather than an acknowledged defect. 1 of the reports describe a crash and 2 a fire — a small share of the total, but worth weighing against the steering pattern above. These are tallies of what owners actually reported to the federal government, not an editorial score — and higher-selling models naturally rack up more reports.

9
Open recalls
NHTSA campaigns
42
Service bulletins
Manufacturer communications
3
ODI investigations
Office of Defects Investigation
188
Owner complaints
1 involved a crash · 2 a fire
NHTSA crash-test rating federal NCAP · out of 5 stars
Overall★★★★
Frontal★★★★★
Side★★★★
Rollover★★★★

Owner complaints filed with NHTSA, by component

All 188 complaints on record, top 8 components.

Steering68
Exterior Lighting18
Air Bags13
Power Train13
Vehicle Speed Control8
Power Train,Engine5
Service Brakes4
Electrical System,Exterior Lighting4

Source: NHTSA Office of Defects Investigation complaint database.

Recalls NHTSA · verified

Showing 2 of 9 campaigns on record for this vehicle.

19V001000Air Bags:Frontal:Passenger Side:Inflator ModuleReported 07/01/2019

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto… Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free…

15V793000Fuel System, Gasoline:Storage:Auxillary TankReported 24/11/2015

Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10… Remedy: Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform…

Technical service bulletins NHTSA · verified

Showing 5 of 42 bulletins on record with NHTSA.

BulletinDateComponentSummary
SSM 546012026-02-23Electrical SystemFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory…
SSM 524762024-04-24EquipmentAll accessory stick-on keyless entry keypads come with a wallet card containing the…
SSM 522432024-02-08Engine And Engine CoolingWhen performing any transmission fluid change or topoff involving Motorcraft® Premium…
22B05 S12023-07-27Air BagsCertain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and…
SSM 516662023-05-26SteeringSome 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L…

Common OBD-II trouble codes

The most common OBD-II codes for this vehicle's emissions system. These are standardized SAE J2012 definitions, not vehicle-specific fault reports.

P0420
Catalyst system efficiency below threshold — Bank 1
P0300
Random / multiple cylinder misfire detected
P0171
System too lean — Bank 1
P0455
Evaporative emission system leak detected — large leak
P0128
Coolant thermostat below regulating temperature
P0442
Evaporative emission system leak detected — small leak

VIN tools

Decode factory build data for a specific vehicle by VIN.

VIN
Decode a VIN to confirm the transmission and build data for a specific Milan Hybrid. OEM
Build data
Plant, GVWR class, engine and body data for any 17-character VIN.
Recalls
Check open recall campaigns against a specific vehicle by VIN.

Vehicles with shared specs

Find every vehicle that shares this one's battery, bulbs, oil capacity, platform or parts.

Reference guides

Cross-vehicle references for the kinds of data on this page.

Frequently asked

How much oil does the 2011 Milan Hybrid take?

5.3 qt of 5W-20 API MEETING FORD SPECIFICATION WSS-M2C945-A, per the factory manual.

Does the 2011 Milan Hybrid have open recalls?

NHTSA lists 9 recall campaign(s) for this model year. Check your specific vehicle by VIN.

What gas mileage does the Milan Hybrid get?

EPA figures are 41 city / 35 highway / 38 combined mpg.